Tosoh Quartz, Inc. Privacy Statement

Privacy Statement -


Tosoh Quartz, Inc. (“Tosoh” or “we”) provides you with this Privacy Statement to let you know what information we collect when you visit our website, why we collect it, when we disclose it to others and how we protect it. We consider visitors’ privacy a priority and we strive to protect it against unauthorized disclosure or use.


Information We Collect

Our website allows you to submit requests for information on our products and/or obtain copies of our newsletter. This process involves your providing to us your personal information. By “personal information” we mean information such as your name, mailing address, email address and phone number.

We may also ask you to provide us with information on your interests, demographics, experience with our products and mailing preferences. This allows us to improve our communications and service to you.


Why We Collect Information

We collect your personal information because it allows us to serve you better and faster. It also allows you more convenience when using our website and ordering our products.

We also use your personal information to keep you updated on our latest product announcements, special offers and events that you might like to know. If you do not wish us to keep you updated with our news, you may opt out of that request by contacting [email protected].


Why We Disclose Information

We do not sell, rent or give your personal information to other marketers.


We sometimes disclose your personal information to companies within the Tosoh group. That allows us to provide you with better service. The Tosoh companies are bound to us to safeguard your personal information, and they have their own privacy safeguards in place.


From time to time it may be more convenient to use non-Tosoh companies to serve you. We may find it better, faster or more convenient to use outside companies to process information or deliver information to you. In that event we may need to disclose your personal information to these companies. As a condition for performing the work for us, we require these companies to safeguard your personal information.


We may be required by law or legal process to release your personal information. We also may elect to release your information if we determine that release is necessary due to national security or law enforcement concerns.


How We Protect Personal Information

We strive to protect your personal information against unauthorized disclosure or use. We do this through a variety of measures, technical, administrative and physical.


We use Secure Socket Layer (“SSL”) encryption on all web pages where personal information is required. This helps to protect the confidentiality of your personal information during its transmission over the Internet.  Our personnel with access to your personal information are required to observe confidentiality requirements regarding the information.

When accessing an account through our website, there are ways in which you can assist with the protection of your personal information. You should not give your password for the account to anyone else, and you should change the password often. Your password should be a combination of letters and numbers and always use a secure web browser such as Internet Explorer.


EU (European Union) Residents
If you are an EU resident, you have additional rights under the General Data Protection Regulation (GDPR) with regard to your personal information which we collect.

The General Data Protection Regulation (GDPR) is a EU regulation that applies as from 25 May, 2018. Applicable to all stakeholders, including businesses and organizations, the regulation is introduced in response to the growth of global enterprises, technological developments and the surge in the volume of data collected by organizations worldwide. The GDPR gives citizens more control over how their personal data is collected, used and stored and will also streamline the regulatory environment for businesses.


GDPR introduces a level-playing field by establishing a harmonized framework for data protection, leading to a uniform application of the rules across the European Union. Furthermore, companies based outside the EU must also apply the same rules as European companies when offering goods and services to citizens of the EU.

Key drivers of the new Regulation:

  1. Transparency: companies must inform citizens, in an understandable way, on how their data is collected and processed;
  2. Accountability: companies will be held accountable for the processing of personal data and must be able to demonstrate compliance (to the regulator);
  3. Individual's rights: the GDPR will introduce new rights for individuals or 'data subjects;
  4. Breach notifications: companies must report data breaches within 72 hours to the competent national supervisory authority.

Under GDPR, personal data refers to any information that relates to an identified or identifiable, living individual. This can include address, phone number, location, password and IP-address, i.e., the type of information we collect from you. Other types of personal data such as health records, dependents, income, banking information and cultural preferences, we do not collect.

The GDPR is intended to give EU residents control over their personal data and therefore includes a number of obligations aimed at protecting individual's rights. The most important are:

  1. Access: EU residents have the right to request information regarding their personal data, such as what data we collect, what we do with the data (or who is processing the data and why);
  2. Correction: if an EU resident believes that his or her personal data is incorrect, incomplete or inaccurate, he or she has the right to have it corrected or completed;
  3. Objection: an EU resident may object at any time to the processing of his or her personal data for a particular purpose;
  4. The right to be forgotten: in certain circumstances, an EU resident can request the deletion of his or her personal data; and
  5. Data portability: EU residents can ask for their personal data to be returned or transmitted to another organization.

If an EU resident wishes to exercise any of the GDPR rights, send an email to [email protected]  attaching this GDPR - Subject Access Request Form , completed by you.

When you request it, we will provide you all relevant information about how your data is being processed, the identity and contact details of the controller and of our GDPR Privacy Manager, the purposes of the processing, the legal basis for the processing, the period for which the personal data will be stored and how to exercise your rights. We will provide such information contextually at the time of the collection of personal data or, where not possible, immediately afterwards and in any case no later than one month from collection.

We will erase EU residents’ personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations.

Cookies and Other Technologies

We, like many other corporate websites, use “cookies” and other technologies in our website. These technologies allow us to better understand which parts of our website are the most popular and how much time our visitors spend on different parts. These technologies also allow us to better understand traffic patterns on our website, to customize your experience and provide you with more convenience each time you visit our website.


However, if you do not wish to receive cookies, you can set the security options in your web browser to disable them. Although you must understand that certain features of our website will become unavailable to you once you disable cookies.


Our website also collects certain information automatically and stores it in log files. Most other websites do this. The information collected includes internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp and clickstream data.


This information does not tell us who the individual visitors are and we do not use this information to market to visitors. This information allows us to analyze trends, administer our website, track visitors’ movements on our website and gather demographics about visitors.


We utilize Google Display Advertising and Google Analytics. You can opt out of Google Ads by visiting If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page.


We also may use pixel tags. Pixel tags would enable us to send email messages in a format visitors can read and tell us whether emails have been opened. Pixel tags also would tell us what parts of our website visitors have visited. They also would allow us to gauge the effectiveness of searches visitors perform on our website.


Information on Minors

Although our website does not naturally lend itself to use by minors, we take this matter seriously. We do not knowingly solicit personal information from minors, nor do we knowingly send them requests for personal information.



If you have any question regarding our privacy policy, please contact us via e-mail at [email protected]



From time to time we may elect to modify or update our privacy policy. We do not always modify this Privacy Statement to reflect those changes. However, if there is a material change, we will modify this Privacy Statement and post it on our website. You will not receive a notice or announcement of any modification to this Privacy Statement.


Tosoh Quartz, Inc.; 27 July, 2019

© Tosoh Quartz, Inc. All Rights Reserved.